ASDA - Hunts Cross

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Welcome to my review of ASDA - Hunts Cross, a vibrant hub located in the heart of the Hunts Cross Shopping Centre, Liverpool. This store is more than just a supermarket; it serves as a one-stop-shop for everyday necessities and special treats alike.

Location and Accessibility: Situated at L24 9 and easily reachable, ASDA - Hunts Cross offers a convenient shopping experience. Customers have noted the ample parking space, making it a breeze to stop by and stock up on your favorite items. Additionally, access to trolleys is straightforward, enhancing the overall shopping experience.

Product Highlights: ASDA - Hunts Cross boasts an impressive array of products. For those looking for last-minute gifts or a sweet treat, there's the delicious ASDA Free From Belgian Chocolate Rocky Roads for just £3.00. If you're in the mood for something zesty, you cannot go wrong with the ASDA Lemon, The Bakery Zesty & Tangy Slices (£1.30), perfect for a refreshing snack or a compliment to your afternoon tea. Meanwhile, staple items like the ASDA Chopped Tomatoes in Juice (£0.50) and the ASDA Oat Barista Rich & Smooth Drink (£1.80) make it easy to incorporate healthy cooking into your routine, all priced under £2.

Customer Experience: The overall ambience of the store generally reflects cleanliness and organization, although customer feedback presents a mixed bag. Some shoppers appreciate the variety and quality of products available, while others highlight issues such as staff unavailability during peak times and delays in services. The need for more attentive customer service is echoed in various reviews.

A Family-Friendly Option: On the culinary front, ASDA - Hunts Cross features a cafe that family customers, like Jan Bellmon, have found to be a mixed experience. While some offerings can be limited at times, it remains a thoughtful place for families to dine casually together. It serves as a reminder that improvements can always be made to enhance dish variety and customer service, creating a more enjoyable dining atmosphere.

In summary, ASDA - Hunts Cross provides a solid selection of products for shoppers in Liverpool, coupled with accessibility and a friendly atmosphere. Although there are areas for improvement, particularly concerning service efficiency, the overall package is quite commendable. If you're in the area, it's worth a visit to see what treasures you might discover!

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ASDA - Hunts Cross Menu

Location

Address: Hunts Cross Shopping Centre, Liverpool, L24 9
Phone: (151) 728-4600

🕓 Work Hours
MON 8:00 - 20:30
TUE 8:00 - 20:30
WED 8:00 - 20:30
THU 8:00 - 20:30
FRI 8:00 - 20:30
SAT 8:00 - 20:30
SUN 8:00 - 17:30

Last Reviews

  • Author: 184natasha

    19 February 2025

    This is the branch which I usually come to, and it's pretty good. It's typically easy to find a parking space in the car park, and getting a trolley is easy too, since this shop doesn't have locks on them.The shop itself is typically clean and tidy, with a good selection of all different products from everyday essentials e.g. washing up liquid, bread and milk to seasonal stuff like Christmas and Easter products. The price of a lot of products sold is typically very reasonable, and many of them I've tried are really good, in particular many of the 'just essentials' products, and those you sometimes find in the 'reduced' sections.The service in the cafe is quite good when you're after a cuppa, and the toilets are good standard. I also love the sign on the disabled door, stating that not every disability is visible. I use this toilet myself when I need to, because of my autism and epilepsy, so if ever someone asks me why I'm using it, I can just point at the sign without needing to explain anything. Not that there's any reason why they need to know though!The shop staff are often very friendly and helpful too, such as always being willing to help you get something down off a high shelf which you can't reach, or helping to find a product you're looking for, but cannot find. The cashier staff are also very friendly and helpful, asking if someone needs help packing their shopping. Customer service staff are good too. I've asked for help removing security tags from products I've purchased, and they always do so with no fuss.The only problem is with the self service tills. On the occasions when they begin to play up - such as if you've picked up an item you can't scan - getting the staff to help is often difficult, as many a time, they are usually standing around chatting, so it can be hard to get their attention. Other than that, can't complain.

  • Author: Sarah R

    19 February 2025

    You need a letter from god to get your click and collect parcel within mins. Puts me off ordering online! Always loads of middle aged women employees hanging round doing absolutely nothing and think it’s acceptable for customers standing and waiting.I’ve picked up orders lately and click and collect is absolutely the last priority for employees

  • Author: W N

    19 February 2025

    “Happy to help”.. my ase! “The colleague is coming to help..” nooo! The staff are absolutely useless. The whole lot of them just stand around sucking at their jobs, chatting and socialising instead of working. When the self-checkout tills go wrong, they ignore you and keep talking, making you wait ages before they even notice. And when they finally do, they walk over like they’re on a casual stroll. They’re not there to help—they’re there to socialise! The whole lot should be sacked and replaced! Absolutely shocking!

  • Author: Jan Bellmon

    19 February 2025

    Today, //, I took my three grandchildren, all under the age of , to Asda cafe in the Hunts Cross store as a treat for lunch. It was awful, the choice of food for myself was very limited, the lunch menu had only just started at midday but there was hardly any lunchtime panninis or sandwiches and the attitude of the staff was dismissive, not at all helpful a sort of like it or lump it. My grandaughter and I ended up with pizza, which was so hard a knife wouldn't cut it, and you couldn't even bite it. Generally, the food was not hot and not really edible. The staff need some customer service training and maybe a smile if you want to keep customers. I, for one, would not enter any Asda cafe again after my experience today. I was disgusted

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